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Superadmin Areas and Platform-Level Settings

What this page helps with

The superadmin area is used for platform-wide administration. This page explains the most important functional areas from a global operations perspective.

Companies

Company administration controls which companies exist and whether they remain active.

Use this area when you need to:

  • create a new company context
  • update company descriptions
  • activate or deactivate a company

Global user administration

This area extends normal user management across company boundaries.

Typical tasks:

  • assign users to companies
  • review global access
  • separate superadmin responsibilities from normal company roles

Identity, mail, and templates

These settings influence how the platform behaves beyond one single tenant.

Typical topics:

  • login-related configuration
  • global mail defaults
  • platform-wide templates

Changes here should be made carefully because they may affect many users and many operational flows at once.

Metrics, storage, and platform health

The superadmin area also gives a wider view of technical platform behavior.

Typical review topics:

  • host and Redis metrics
  • storage growth
  • application metrics
  • queue and worker behavior

Even though these pages are technical, they are still part of operational decision-making for platform owners.

Worker tuning

Worker-related settings influence processing capacity and platform behavior under load.

This area should be changed deliberately and ideally with a clear reason, for example:

  • backlog
  • throughput problems
  • repeated capacity pressure

Common mistakes

  • making platform-wide changes too quickly
  • treating global defaults like tenant-local settings
  • tuning workers without first checking the broader platform signals